在 http://www.pczone.com.tw/showthread.php?t=92226 所討論的都是 Windows NT/2K/XP/Server 2003 等作業系統當機時的處理,但是 Windows 95/98/Me 也有當機的時候(而且可能更頻繁),卻不像前者有一套錯誤代碼可以查詢。由於 Windows 95/98/Me 的錯誤訊息比較沒有一套完整的編碼系統,所以碰到當機時,請盡可能完整地抄下螢幕上的所有資訊。
微軟把 Windows 98/Me 的當機錯誤訊息大致分成以下六類:
- Invalid Page Fault
- Windows Protection Error
- General Protection Fault
- Fatal Exception 0E
- Fatal Exception 0D
- Kernel32.dll
先確定一下自己碰到的狀況是屬於那一種,然後到 KB315854 - Windows 98 and Windows Me Error Message Resource Center 點選該錯誤類型的連結,進去之後有許多微軟的 KB 文件,請再進一步確認自己的狀況是符合那篇 KB 的描述。雖然不見得可以 100 % 找到解決辦法,但比較常見的問題微軟都會有 KB 文件來說明問題狀況與解決辦法,這麼做總比自己或聽信其他人言還胡搞瞎搞來得好。http://www.compros.com/articles.html 也有一些錯誤訊息的分類與連結,不妨參考參考。
其他有關 Windows 95/98/Me 錯誤的技術文件,順便列於下:
開機問題的處理
- KB136337 - Troubleshooting Windows 95 Startup Problems and Error Messages
- KB174018 - Description of the Windows 95 Startup Process
- KB188867 - Troubleshooting Windows 98 Startup Problems
- KB273738 - How to Troubleshoot Windows Millennium Edition Startup Problems
關機問題的處理
- KB145926 - How to Troubleshoot Windows 95 Shutdown Problems
- KB202633 - How to Troubleshoot Windows 98 Shutdown Problems
- KB273746 - How to Troubleshoot Windows Me Shutdown Problems
- KB196008 - Computer Stops Responding When You Try to Shut It Down
- KB233322 - Computer Hangs at Shutdown If Anti-Virus Software Is Installed
- KB242934 - Windows Stops Responding When Sending System Broadcast Message During Shutdown
- KB246615 - Computer May Not Shut Down Properly with Internet Connection Sharing
- KB259253 - ACPI Computer with Anti-Virus Software Installed Stops Responding When You Restart Computer
- KB260067 - Windows Stops Responding During Shutdown with Mapped Drives
初始狀態開機(Clean Boot)
- KB192926 - How to Perform Clean-Boot Troubleshooting for Windows 98
- KB243039 - How to Perform a Clean Boot in Windows 95
- KB267288 - How to Perform a Clean Boot in Windows Millennium Edition
Troubleshooting with Msconfig
- KB281965 - How to Troubleshoot Using the Msconfig Utility with Windows 98
- KB281995 - How to Troubleshoot Using the Msconfig Utility in Windows Me
安全模式(Safe Mode)
- KB122051 - How Windows 95 Performs a Safe-Mode Start
- KB129417 - Taskbar Options Not Restored After Using Safe Mode
- KB156126 - Troubleshooting Windows 95 Using Safe Mode
Invalid Page Fault
- KB280068 - Games: How to Troubleshoot Invalid Page Faults and Exception Errors (Part 1)
- KB280069 - Games: How to Troubleshoot Invalid Page Faults and Exception Errors (Part 2)
- KB286180 - Invalid Page Fault Errors Occur in Windows
Error Message "Verifying DMI Pool Data"
- KB287553 - Error Message "Verifying DMI Pool Data" Occurs and the Computer Is Unavailable
- Verifying DMI Pool Data in Windows 95/98, from DEW.
- Computer stops at verifying dmi pool data..., from Computer Hope.
- Verifying DMI pool Data 是什麼意思?, from Arclink.
其他
[list][*] KB082710 - Causes of General Protection Faults and Troubleshooting Tips[*] KB128730 - Error Message "Invalid System Disk" After Setup Reboots[*] KB129260 - Windows 95 Setup: Description and Troubleshooting Steps[*] KB129971 - "SU" Error Message List for Windows 95, Windows 98, and Windows Me Setup[*] KB149962 - How to Troubleshoot Windows Protection Error Messages[*] KB150314 - What Are Fatal Exception Errors[*] KB218617 - How to Troubleshoot CD-ROM or DVD-ROM Read Issues[list]
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