Windows 95/98/Me 藍色當機畫面的處理

　　在 [url]http://www.pczone.com.tw/showthread.php?t=92226[/url] 所討論的都是 Windows NT/2K/XP/Server 2003 等作業系統當機時的處理，但是 Windows 95/98/Me 也有當機的時候（而且可能更頻繁），卻不像前者有一套錯誤代碼可以查詢。由於 Windows 95/98/Me 的錯誤訊息比較沒有一套完整的編碼系統，所以碰到當機時，請盡可能完整地抄下螢幕上的所有資訊。

　　微軟把 Windows 98/Me 的當機錯誤訊息大致分成以下六類：
[b][list][*] Invalid Page Fault[*] Windows Protection Error[*] General Protection Fault[*] Fatal Exception 0E[*] Fatal Exception 0D[*] Kernel32.dll[/list][/b]
　　先確定一下自己碰到的狀況是屬於那一種，然後到 [url=http://support.microsoft.com/?scid=kb;en-us;315854[/url]KB315854 - Windows 98 and Windows Me Error Message Resource Center[/url] 點選該錯誤類型的連結，進去之後有許多微軟的 KB 文件，請再進一步確認自己的狀況是符合那篇 KB 的描述。雖然不見得可以 100 % 找到解決辦法，但比較常見的問題微軟都會有 KB 文件來說明問題狀況與解決辦法，這麼做總比自己或聽信其他人言還胡搞瞎搞來得好。[url]http://www.compros.com/articles.html[/url] 也有一些錯誤訊息的分類與連結，不妨參考參考。

　　其他有關 Windows 95/98/Me 錯誤的技術文件，順便列於下：

[b]開機問題的處理[/b]
[list][*] [url=http://support.microsoft.com/?scid=kb;en-us;136337]KB136337 - Troubleshooting Windows 95 Startup Problems and Error Messages[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;174018]KB174018 - Description of the Windows 95 Startup Process[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;188867]KB188867 - Troubleshooting Windows 98 Startup Problems[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;273738]KB273738 - How to Troubleshoot Windows Millennium Edition Startup Problems[/url][/list]
[b]關機問題的處理[/b]
[list][*] [url=http://support.microsoft.com/?scid=kb;en-us;145926]KB145926 - How to Troubleshoot Windows 95 Shutdown Problems[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;202633]KB202633 - How to Troubleshoot Windows 98 Shutdown Problems[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;273746]KB273746 - How to Troubleshoot Windows Me Shutdown Problems[/url]
[*] [url=http://support.microsoft.com/?scid=kb;en-us;196008]KB196008 - Computer Stops Responding When You Try to Shut It Down[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;233322]KB233322 - Computer Hangs at Shutdown If Anti-Virus Software Is Installed[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;242934]KB242934 - Windows Stops Responding When Sending System Broadcast Message During Shutdown[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;246615]KB246615 - Computer May Not Shut Down Properly with Internet Connection Sharing[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;259253]KB259253 - ACPI Computer with Anti-Virus Software Installed Stops Responding When You Restart Computer[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;260067]KB260067 - Windows Stops Responding During Shutdown with Mapped Drives[/url][/list]
[b]初始狀態開機（Clean Boot）[/b]
[list][*] [url=http://support.microsoft.com/?scid=kb;en-us;192926]KB192926 - How to Perform Clean-Boot Troubleshooting for Windows 98[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;243039]KB243039 - How to Perform a Clean Boot in Windows 95[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;267288]KB267288 - How to Perform a Clean Boot in Windows Millennium Edition[/url][/list]
[b]Troubleshooting with Msconfig[/b]
[list][*] [url=http://support.microsoft.com/?scid=kb;en-us;281965]KB281965 - How to Troubleshoot Using the Msconfig Utility with Windows 98[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;281995]KB281995 - How to Troubleshoot Using the Msconfig Utility in Windows Me[/url][/list]
[b]安全模式（Safe Mode）[/b]
[list][*] [url=http://support.microsoft.com/?scid=kb;en-us;122051]KB122051 - How Windows 95 Performs a Safe-Mode Start[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;129417]KB129417 - Taskbar Options Not Restored After Using Safe Mode[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;156126]KB156126 - Troubleshooting Windows 95 Using Safe Mode[/url][/list]
[b]Invalid Page Fault[/b]
[list][*] [url=http://support.microsoft.com/?scid=kb;en-us;280068]KB280068 - Games: How to Troubleshoot Invalid Page Faults and Exception Errors (Part 1)[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;280069]KB280069 - Games: How to Troubleshoot Invalid Page Faults and Exception Errors (Part 2)[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;286180]KB286180 - Invalid Page Fault Errors Occur in Windows[/url][/list]
[b]Error Message "Verifying DMI Pool Data"[/b]
[list][*] [url=http://support.microsoft.com/?scid=kb;en-us;287553]KB287553 - Error Message "Verifying DMI Pool Data" Occurs and the Computer Is Unavailable[/url][*] [url=http://www.dewassoc.com/support/win98/verify_dmi_data.htm]Verifying DMI Pool Data in Windows 95/98[/url][i], from DEW.[/i][*] [url=http://www.computerhope.com/issues/ch000474.htm]Computer stops at verifying dmi pool data...[/url][i], from Computer Hope.[/i][*] [url=http://www.arclink.com.tw/price/article-5.asp#5]Verifying DMI pool Data 是什麼意思？[/url][i], from Arclink.[/i][/list]
[b]其他[/b]
[list][*] [url=http://support.microsoft.com/?scid=kb;en-us;82710]KB082710 - Causes of General Protection Faults and Troubleshooting Tips[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;128730]KB128730 - Error Message "Invalid System Disk" After Setup Reboots[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;129260]KB129260 - Windows 95 Setup: Description and Troubleshooting Steps[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;129971]KB129971 - "SU" Error Message List for Windows 95, Windows 98, and Windows Me Setup[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;149962]KB149962 - How to Troubleshoot Windows Protection Error Messages[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;150314]KB150314 - What Are Fatal Exception Errors[/url][*] [url=http://support.microsoft.com/?scid=kb;en-us;218617]KB218617 - How to Troubleshoot CD-ROM or DVD-ROM Read Issues[/url][list]