嗚..我的東森最近狂當...

[dobi0877]

吼氣死我了我三月底才裝的...
最近竟然一直給我當..
昨晚給我來了差不多3次
今天中午又一次...
真是有夠%^^&&*
不知道大家會這樣嗎??
ps:我是內湖東湖的用戶..

[hsun]

原始作者是 : dobi0877
吼氣死我了我三月底才裝的...
最近竟然一直給我當..
昨晚給我來了差不多3次
今天中午又一次...
真是有夠%^^&&*
不知道大家會這樣嗎??
ps:我是內湖東湖的用戶..

你說當是什麼意思?
是電腦當還是斷線?

[dobi0877]

ㄟ..是一直斷線又超不穩的連線速度忽慢忽快....

[kingleo]

這種情形建議你打電話去客服反映

[OneTwoThree]

原始作者是 : dobi0877
ㄟ..是一直斷線又超不穩的連線速度忽慢忽快....

跟我之前超像ㄉ,猛斷線,五分鐘斷一次...
(我是單向ㄉ)可是電話撥接還好好ㄉ...也就是說是cableㄉ問題..
有一陣子還撥不上線勒...兩個禮拜連續各時段完全沒撥上一次..
這陣子,是可以撥上ㄌ,但是就是幾分鐘斷一次線,
速度快快慢慢....真是有夠氣人ㄉ...
我已經有點心灰意冷ㄌ...因為客服專線打ㄌ不下數十次ㄅ..
不是只撥數十次,而是指跟裡面ㄉ人聊ㄌ數十次!!
現在adsl還沒斷過線...這感覺真好...

[sniper]

你應該是大樓或公寓式的用戶吧?一你的問題來看,可能是cable雜訊的問題,不然就是你的線拉太長或加裝了太多的分線器吧?那附近有雙向了呀!再向第四台確認一下吧

[dobi0877]

對我就是公寓式用戶..但我家住一樓ㄟ..
電視線直接從外面拉進來..而且是從我家主電視的線拉到我房間的..
但我的cable昨天又掛了..我快抓狂了..
之前有人po說東森客服不錯..
我的感覺是...濫..我四月13就打過電話去..
他們也有紀錄..但他們從未派客服來..
結果我昨晚打客服..他們說是我cable頻率跑掉??(不懂)
他們也是說今明兩天會有工程師來..
但我不確定他們是不是真的會來...
可憐的用戶網咖於留

[caishin]

原始作者是 : dobi0877
對我就是公寓式用戶..但我家住一樓ㄟ..
電視線直接從外面拉進來..而且是從我家主電視的線拉到我房間的..
但我的cable昨天又掛了..我快抓狂了..
之前有人po說東森客服不錯..
我的感覺是...濫..我四月13就打過電話去..
他們也有紀錄..但他們從未派客服來..
結果我昨晚打客服..他們說是我cable頻率跑掉??(不懂)
他們也是說今明兩天會有工程師來..
但我不確定他們是不是真的會來...
可憐的用戶網咖於留

ㄡ...
若是說cable頻率跑掉這就有可能..
因為我之前也是跑掉..
連上都不能上咧
你還算好呢!

[天堂之路]

這是我的 CM ASKEY CME030 的資訊,以前斷線打電話去有用現在東森打去覺得沒神麼用,各位高手能幫有看問題釋出再第四台業者還是東森嗎,最後面的 log 計錄比我事實上使用斷線的紀錄少我想是因為 CM 只抓的到重大的斷線紀錄吧

System Information
The page provides the basic information of your cable modem.

Standard Specification Compliant DOCSIS 1.0
Hardware Version 8.0
Software Version 2.94.2
Cable Modem MAC Address 00:90:96:07:99:A8
Cable Modem Serial Number 0090960799a8
CPE-end Interface Ethernet

Connection Status
The page provides information about the current downstream and upstream
channel status of cable modem and how many PCs are connected to your
cable modem.

Online Status
Online Time 2Days 2Days 4hr:45min:59sec
Network Access Allowed

Downstream Channel
This information display the current signal status of downstream channel.
Lock Status Locked Modulation 64 QAM
Downstream Frequency 705000000 Hz Max Bit Rate 1000000 bps
Downstream Power -17.00 dBmV SNR 33 dB

Upstream Channel
The information display the current signal status of upstream channel.
Upstream Frequency 31504000 Hz Modulation QPSK
Upstream Power 49.25 dBmV Max Bit Rate 524288 bps

CPE Connection
This information show up how many user's PCs are connected
to your cable modem.
CPE MAC Address IP Address Connect To
PC-1 00 : 50 : ba : 6b : 33 : df 210. 58. 13.167 Ethernet

2001-04-25 22:51:23 information 51 CM SNMP agent is initializing itself (ColdStart).
2001-04-17 20:48:30 error 1 T01.0 Failed to acquire QAM/QPSK symbol timing.
2001-04-17 20:48:30 error 2 T02.0 Failed to acquire FEC framing.
2001-04-25 22:51:42 error 5 U02.0 UCD invalid or channel unusable.
2001-04-17 20:48:44 error 8 R02.0 No Ranging Response received, T3 time-out.
2001-04-25 22:53:49 information 52 CM RF interface LinkUp.
2001-04-08 15:24:55 error 10 R05.0 Started Unicast Ranging no Response received. T3 time-out.
2000-11-29 09:46:36 error 11 R06.0 Unicast Ranging attempted. No Response. Retries exhausted.
2001-04-12 13:55:32 error 20 D01.0 DHCP Discover sent, no DHCP Offer received.
2001-04-08 15:24:13 error 3 T05.0 Loss of Sync.
2001-04-25 22:51:22 error 7 R04.0 No Unicast Ranging opportunities received. T4 time-out.
2001-04-04 23:11:16 error 26 D04.1 Time of Day Request sent, no Response received.
2001-03-15 08:39:41 notice 36 Configuration file asks DS freq changed.
2001-03-31 00:13:50 warning 37 Downloading new operation software.
2001-03-31 00:14:35 information 47 Operation Software upgrades Successful.
2001-04-25 22:53:47 notice 48 Ignore Software upgrades via provisioning: same image.


看起來我的四月份似乎很慘...........
　

[sniper]

其實應該不難吧
Connection Status (連線狀態)
The page provides information about the current downstream and upstream (上行與下行的訊息)
channel status of cable modem and how many PCs are connected to your cable modem.(魔電頻道狀況與魔電連幾部pc)

Online Status (線上狀態)
Online Time 2Days 2Days 4hr:45min:59sec
Network Access Allowed

Downstream Channel (下行頻道)
This information display the current signal status of downstream channel.
Lock Status Locked Modulation 64 QAM <--調變方式為64qam
Downstream Frequency 705000000 Hz Max Bit Rate 1000000 bps
(下行頻率為705Mhz,M=10的六次方,好像都是用這一個頻率-東森)
Downstream Power -17.00 dBmV (下行訊號位準)
SNR 33 dB (訊號雜訊比)

Upstream Channel [上行頻道]
The information display the current signal status of upstream channel.
Upstream Frequency 31504000 Hz Modulation QPSK [同下行訊號]
Upstream Power 49.25 dBmV Max Bit Rate 524288 bps
(上行訊號位準)49.25dBMV 雜訊再高一點你就斷線了

CPE Connection
This information show up how many user's PCs are connected
to your cable modem.
CPE MAC Address IP Address Connect To
PC-1 00 : 50 : ba : 6b : 33 : df 210. 58. 13.167 Ethernet
[網卡的mac address]

基本上那里的雜訊值太高了一點,下行位準已經在一個通與不通的臨界值上了,建議請第四台或東森去查修吧