【求助】Kasperskey pro5.0有問題

KAV pro 5.0 的 mcou.dll 和outlook 2003 好像相衝.
因為我每次閱讀信件, 就會pop up一個信息
說 KAV pro 5.0 encounter has encountered a problem.
we are sorry for the inconvenience.
crash dump has been writen to c:\programe file\KAV....\mcou.dmp

[QUOTE=peepee]KAV pro 5.0 的 mcou.dll 和outlook 2003 好像相衝.
因為我每次閱讀信件, 就會pop up一個信息
說 KAV pro 5.0 encounter has encountered a problem.
we are sorry for the inconvenience.
crash dump has been writen to c:\programe file\KAV....\mcou.dmp[/QUOTE]


我這邊也是 KAV5 Pro + Outlook 2003 但是沒有遇到這樣的問題

能夠的話還是可以利用 Getsysteminfo 的程式 來幫助我們分析問題

[url]http://www.ice-kav.com/downloads/util/GetSystemInfo.zip[/url]

My system got back after reinstall all O/S.
it seems outlook.exe got infected.
because after I install other stuffs , the outlook starts to abnormal again,that is, it got infected again.
I think it is not Karpersky's problem, it is because the outlook got infected.
However, I have tried to install many trial version anti-virus software to inspect my system include Kav 5.020, but,nothing abnormal to be screen out.
very strange

謝謝，重灌之後沒問題了，應該是outlook.exe got infected unknow virus,我曾試過用各家的 av ,都掃不出來。
但只有Kaparskey 會讓outlook 怪怪的。。可以感覺出來

有沒有試過在 realtime protection 那邊排除 .pst ?
您的 MailBox DataBase 是否與 Outlook 程式放在同一磁碟機下 ?

謝謝你
我重灌之後, KAV v5.0己和outlook相處的很好了

小弟我也有發現在一個情況下，會出現以上的問題。
就是，當我有安裝Dr.Eye時，開啟任何的Mail就會出現以上的錯誤！
但是，只要我把Dr.Eye移除後，開啟任何的Mail一切都正常囉！
不知道有沒有什麼解決方法呢？