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【求助】安裝ConfigFree出現的錯誤訊息



贊助商連結

b0913
2005-06-14, 09:33 AM
Error Code: -5006 : 0x8000ffff
Error Information:
>SetupDLL\SetupDLL.cpp (1254)
pAPP:ConfigFree
PVENDOR:TOSHIBA
PGUID:bdd83dc9-bee9-4654-a5da-cc46c250088d
$7.1.100.1248
@Windows XP Service Pack 2 (2600) IE 6.0.2900.2180
這個問題我找了很多討論區 很多人都有類似的問題 不過看來都無解
類似 1 :http://www.eegold.com/viewthread.php?tid=8563

贊助商連結

MrBenson
2005-06-14, 11:21 AM
ConfigFree 有其「專用 (http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/solution_content_article.jsp?z=42&service=EU&SOLUTION_ID=0000000b07)」的機器使用限制，似乎（？）。

另外，不知道兄長安裝使用的版本是？您也可以依據機器型號至此處 (http://pc.toshiba-asia.com/support/drivers.jsp)進行下載、安裝。弟目前也是使用這個版本中（正常）。

曾經，線上友人提供了特別的辦法以求在其它的機器上運作，如下：
安裝完後，請進入登錄表 HKEY_LOCAL_MACHINE\SOFTWARE\TOSHIBA\ConfigFree\ 底下，加上個機碼值 instCheck，數值是 1。即可。

:) 希望為您帶來幫助。
b0913
2005-06-14, 11:32 AM
我是TOSHIBA的機子!!!!
我是一開始安裝出現的問題 所以問題不是在一開始的安裝
b0913
2005-06-16, 09:42 AM
找到答案了
只要去清掉你安裝過的那個目錄就好了

來源網址:http://community.installshield.com/showthread.php?s=&threadid=115305
Ted's Complete List of -5000 Errors (LONG)

--------------------------------------------------------------------------------

The following is a list of -5000 and -6000 series errors that can potentially be generated by a Professional 7.x install. This information was gathered by searching the community postings. My thanks go out to all those who post questions every day. Hopefully this posting and subsequent revisions will end up in improved error handling in the future. Disclaimer: I haven't received too many of these myself, so I cannot judge their accuracy.

-5001

Error Code: -5001
>SetupDLL\SetupDLL.cpp (409)
$7.0.100.1342
@Windows 2000 (2195) IE 5.0.2920.0

http://community.installshield.com/...threadid=107512

Error Code: -5001
>SetupDLL\SetupDLL.cpp (439)
$7.1.100.1248PAK
@Windows 2000 Service Pack 3 (2195)

- _setup.dll is missing (may have been deleted)
http://community.installshield.com/...threadid=126782

- VMWare install problem
possible solution (use RAW mode and Joliet CD format):
http://community.installshield.com/...threadid=107512

Error Code: -5001 : 0xffffec6b
SetupDLL\SetupDLL.cpp (409)
$7.0.100.1310@Windows XP Service Pack 1 (2600) IE 6.0.2800.1106
http://community.installshield.com/...&highlight=5001


-5002

Error Code: -5002 : 0x2
Unknown version (probably 7.01 based on the date of the post)
http://community.installshield.com/...&highlight=5002
- unknown uninstall problem

Error Code: -5002 : unknown subcode
>SetupDLL\SetupDLL.cpp (2153)
$7.1.100.1248
@Windows XP (2600) IE 6.0.2600.0
http://community.installshield.com/...threadid=125704
- unknown problem

-5003

Error Code: -5003 : 0x20
>Setupdll\setupdll.cpp (1886)
$7.1.100.1248
http://support.installshield.com/kb...ticleid=Q108107
-parent child install problem
- fixed in 7.01 (both parent and child need to be using 7.01 engine)

Error Code - 5003 :0xb7
>Setupdll\setupdll.cpp (998)
$7.0.100.1342
http://community.installshield.com/...&highlight=5003
- OS cabinet DLL corrupted

Error Code: -5003 : 0xb7
>SetupDLL\SetupDLL.cpp (1003)
$7.1.100.1248PAK
@Windows 2000 Service Pack 2 (2195) IE 6.0.2600.0
http://community.installshield.com/...&highlight=5003
http://community.installshield.com/...&highlight=5003
http://community.installshield.com/...threadid=116569
- ikernel engine most likely locked (reboot before running install)

Error Code: -5003 : 0x8004ace4
Error Information:
>SetupDLL\SetupDLL.cpp (938)
$7.1.100.1248PAK
@Windows XP Service Pack 1 (2600) IE 6.0.2800.1106
http://community.installshield.com/...&highlight=5003
- possible cause: network slowness/connectivity issues

Error Code: -5003 : 0x8004ace8
Error Information:
>SetupDLL\SetupDLL.cpp (955)
$7.1.100.1248
@Windows XP Service Pack 1 (2600) BT_OTHER 376.22
or
>SetupDLL\SetupDLL.cpp (958)
$7.1.100.1248PAK
@Windows XP (2600) IE 6.0.2600.0

http://community.installshield.com/...threadid=130737
http://community.installshield.com/...threadid=129863
- unknown solution

Error Code: -5003 : 0x5
Unknown IS version
@Windows 2000 Service Pack 2 (2195) IE 6.0.2600.0
http://community.installshield.com/...&highlight=5003
- Failed installing kernel
- possible solution: disable anti-virus software before installing

-5004

Error Code: -5004 : 0x80029c4a
Setup.dll\setup.cpp (1862)
$7.0.100.1342
@Windows 95 (67109814) BT_OTHER 1.0
http://community.installshield.com/...threadid=114120
- error loading typelib/dll
- usually DCOM error in Win9x (run DCOM95 or DCOM98)

Error Code: -5004 : 0x80070005
>SetupDll\SetupDll.cpp(1924)
$7.1.100.1248PAK
@Windows 2000 Service Pack 2 (2195) IE 5.0.2920.0
http://community.installshield.com/...threadid=119150
http://community.installshield.com/...threadid=125799
- "access is denied"
- unknown solution

Error Code: -5004 : (unknown subcode)
7.00
Windows 2000/XP non-admin
http://community.installshield.com/...threadid=103038
- possibly fixed in 7.01

Error Code: -5004 : 0x7e
>SetupDLL\SetupDLL.cpp (1922)
$7.1.100.1248
@Windows NT 4.0 Service Pack 6 (1381) IE 6.0.2800.1106
http://community.installshield.com/...threadid=117485
- unknown meaning or solution

Error Code: -5004 : 0xc1
Error Information:
>SetupDLL\SetupDLL.cpp(1854)
$7.0.100.1342
@Windows XP Service Pack 1 (2600) IE 6.0.2800.1106
http://community.installshield.com/...threadid=119588
- unknown meaning or solution

-5005

Error Code: -5005 : 0x80070002
Error Information:
>Kernel\KernelMedia.cpp (94)
>SetupDLL\SetupDLL.cpp (1526)
$7.0.100.1342
@Windows 98 A (67766446) IE 6.0.2800.1106
- subcode means: the system cannot find the file specified
- unknown solution

Error Code: -5005 : 0x80072efd
7.01
Windows 2000 with IE 6.01
http://community.installshield.com/...threadid=115011

Error Code: -5005 : 0x8007000d
>Kernel\KernelMedia.cpp (94)
>SetupDLL\SetupDLL.cpp (1526)
$7.0.100.1342
Win XP (2600) IE 6.0.2600.0
http://community.installshield.com/...ight=0x8007000d
http://support.installshield.com/kb...ticleid=q107326
- child setup problem but not always


Error Code: -5005 : 0x8004d554
Error Information:
>Kernel\KernelMedia.cpp (94)
>SetupDLL\SetupDLL.cpp (1594)
$7.1.100.1248WEB
@Windows 2000 Service Pack 3 (2195) IE 6.0.2800.1106
http://community.installshield.com/...threadid=113303
- check security settings - don't filter ini files

Error Code: -5005 : 0x8000ffff
>Kernel\KernelMedia.cpp (94)
>SetupDLL\SetupDLL.cpp (1594)
$7.1.100.1248
@Windows 2000 service pack 3 (2195) IE 6.0.2800.1106
- Catastrophic failure (NO KNOWN SOLUTION)
http://community.installshield.com/...=5&pagenumber=2

-5006

Error Code: -5006 : 0x80004005
>Kernel\ServiceProvider.cpp (77)
>Kernel\ObjectHolder.cpp (245)
>Kernel\ServiceProvider.cpp (77)
>Kernel\ObjectHolder.cpp (245)
>Kernel\ServiceProvider.cpp (77)
>Kernel\FileGroup.cpp (369)
>Kernel\ServiceProvider.cpp (77)
>Kernel\FileGroup.cpp (369)
>Kernel\ServiceProvider.cpp (77)
>Kernel\FileGro>Setup.DLL\SetupDLL.cpp (1319)
$7.0.100.1342
@Windows 2000 Service Pack 3 (2195) IE 5.0.2920.0
http://community.installshield.com/...threadid=109023
- UNKNOWN SOLUTION

Error Code: -5006 : 0x8000FFFF
>setupDLL\setupDLL.cpp(1254)
>$7.1.100.1248
>@WINDOWS 2000 Service Pack 1 (2195) IE5.0.2920.0
http://community.installshield.com/...threadid=122633
- catastrophic failure
- unknown solution

Error Code: -5006 : 0x80070001
Error Information:
>SetupDLL\SetupDLL.cpp (1281)
$7.1.100.1248
Windows 2000 - unknown IE version
http://community.installshield.com/...threadid=123936
- unknown solution

Error Code: -5006 : 0x80070002
>SetupDLL\SetupDLL.cpp (1281)
$7.1.100.1248PAK
@Windows 2000 Service Pack 3 (2195) IE 5.0.2920.0
http://community.installshield.com/...threadid=107436
http://community.installshield.com/...threadid=118076
- UNKNOWN SOLUTION

Error Code: -5006 : 0x80070003
>Kernel\ServiceProvider.cpp (77)
>Kernel\ObjectHolder.cpp (245)
>Kernel\ServiceProvider.cpp (77)
>Kernel\FileGroup.cpp (369)
> <edited for brevity - STACK OVERFLOW>
>SetupDLL\SetupDLL.cpp (1319)
$7.0.100.1342
@Windows 2000 Service Pack 2 (2195) IE 5.0.2920.0
http://community.installshield.com/...06&pagenumber=4
http://community.installshield.com/...ight=0x80070003
- invalid personal folder (my documents)
- possibly fixed in hotfix 2

Error Code: -5006 : 0x8007000e
>Kernel\ServiceProvider.cpp (77)
>Kernel\ObjectHolder.cpp (441)
>Kernel\ServiceProvider.cpp (77)
>Kernel\FileGroup.cpp (398)
>Kernel\ServiceProvider.cpp (77)
> <edited for brevity - STACK OVERFLOW>
>SetupDLL\SetupDLL.cpp (1375)
http://community.installshield.com/...threadid=110167
$7.1.100.1248PAK
@Windows NT 4.0 Service Pack 4 (1381) IE 5.51.4807.2300
- invalid personal folder (my documents)
- possibly fixed in hotfix 2

Error Code: -5006 : 0x80070017
http://community.installshield.com/...threadid=107218
- no other details
- cyclic redundancy check
- UNKNOWN SOLUTION

Error Code: -5006 : 0x80070057
>Kernel\ServiceProvider.cpp (77)
>Kernel\ObjectHolder.cpp (441)
>Kernel\ServiceProvider.cpp (77)
>Kernel\ObjectHolder.cpp (441)
>Kernel\ServiceProvider.cpp (77)
>Kernel\ObjectHolder.cpp (441)
>Kernel\FileGro>Setup.DLL\SetupDLL.cpp (1319)
$7.0.100.1342
Unknown OS, Unknown IE version
http://community.installshield.com/...threadid=127777
- invalid personal folder
- run pathtest to make sure all special folders are valid. see:
http://community.installshield.com/...1495#post211495

Error Code: -5006 : 0x8007007b
Error Information:
>SetupDLL\SetupDLL.cpp (1281)
$7.1.100.1248
Windows XP - unknown IE version
http://community.installshield.com/...threadid=130851
- means: The filename, directory name, or volume label syntax is incorrect.
- unknown solution


-5008

Error Code: -5008 (unknown subcode)
SetupDLL\SetupDLL.cpp (1772)
$7.0.100.1342
@Windows XP Service Pack 1 (2600) IE 6.0.2800.1106
http://community.installshield.com/...threadid=106889
- silent install error (UNKNOWN SOLUTION)

-5009

Error Code: -5009 : 0x8000ffff
>Ctor\IScriptWrapper.cpp (27)
>Ctor\ObjectWrapper.cpp (163)
>Ctor\ObjectWrapper.cpp (384)
>Kernel\Component.cpp (875)
>Kernel\CABFile.cpp (263)
>SetupDLL\SetupDLL.cpp (1611)
$7.1.100.1248PAK
@Windows NT 4.0 Service Pack 6 (1381) IE 6.0.2600.0
http://community.installshield.com/...threadid=112558
http://community.installshield.com/...=5&pagenumber=2
- Catastrophic failure
- possibly clean TEMP DIR works


Error Code: -5009 : 0x8002801d
kernel\cabfile.cpp (247)
setupdll\setupdll.cpp (1543)
$7.0.100.1342
@Windows XP (2600) IE 6.0.2600.0
http://community.installshield.com/...threadid=104769
http://community.installshield.com/...=5&pagenumber=1

same error as above but in 7.0 SP1:
Error Code: -5009 : 0x8002801d
>Kernel\CABFile.cpp (263)
>SetupDLL\SetupDLL.cpp (1611)
$7.1.100.1248
@Windows 2000 Service Pack 3 (2195) IE 6.0.2800.1106
http://community.installshield.com/...threadid=116161
- possibly due to limited user - can't register engine

Error Code: -5009 : 0x80040150
>Ctor\ObjectWrapper.cpp (389)
>Kernel\Component.cpp (844)
>Ctor\ObjectWrapper.cpp (34)
>Ctor\DriverWrapper.cpp (31)
>Kernel\Component.cpp (833)
>Kernel\CABFile.cpp (247)
>SetupDLL\SetupDLL.cpp (1543)
$7.0.100.1342
@Windows XP (2600) IE 6.0.2600.0
http://community.installshield.com/...threadid=104763
- possibly registry key issue

Error Code: -5009 : 0x80040111
Error Information:
>Kernel\Component.cpp (863)
>Kernel\CABFile.cpp (263)
>SetupDLL\SetupDLL.cpp (1611)
$7.1.100.1248PAK
@Windows 2000 Service Pack 3 (2195) IE 6.0.2800.1106
http://community.installshield.com/...threadid=130107
- unknown solution

Error Code : -5009: 0x800706ba
Error Information:
>Ctor\.ObjectWrapper.cpp(389)
>Kernel\CABFile.cpp(247)
>SetupDLL\SetupDLL.cpp(1543)
$7.0.100.1342
http://community.installshield.com/...threadid=122014
- translates to: The RPC server is unavailable.
- unknown solution

-5010

Error Code: -5010 : 0x80020003
http://community.installshield.com/...threadid=125066
- happens when trying to write to a read only property
- 0x80020003 means "member not found"

-5011

Error Code: -5011 : 0x8002802b
unknown IS version
unknown OS
- Failed running setup driver
http://community.installshield.com/...threadid=111512
- subcode element not found (sometimes shows without 5011 code)
- UNKNOWN SOLUTION (possible mistake in script)

Error Code: -5011 : 0x80040703
Error Information:
>SetupDLL\SetupDLL.cpp (524)
$7.1.100.1248
@Windows XP Service Pack 1 (2600) IE 6.0.2800.1106
http://community.installshield.com/...threadid=120931

Error Code: -5011 : 0x80040704
>SetupDLL\SetupDLL.cpp (494)
$7.0.100.1342
- custom DLL problem (calling convention - fix your script and do a rebuild all)

Error Code: -5011 : 0x80040706
Error Information:
>SetupDLL\SetupDLL.cpp (524)
$7.1.100.1248
@Windows XP Service Pack 1 (2600) IE 6.0.2800.1106
http://community.installshield.com/...threadid=120931

Error Code: -5011 : 0x80040707
>SetupDLL\SetupDLL.cpp (524)
$7.1.100.1248
@Windows XP (2600) IE 6.0.2600.0
http://community.installshield.com/...threadid=120931
- see thread for possible solutions

-5012

Error Code: -5012 : 0x8000ffff
>Ctor\ObjectWrapper.cpp(201)
>SetupDLL\SetupDLL.cpp(1268)
$7.0.100.1342
@Windows XP (2600) IE 6.0.2600.0
http://community.installshield.com/...threadid=117364
- catastrophic failure
- possibly caused by invalid or corrupt CD media

-6000 Series errors (one-click install errors)

-6002

http://community.installshield.com/...&highlight=6002
http://community.installshield.com/...threadid=119265
http://community.installshield.com/...threadid=120188
- usually to do with web installs and possibly short file names

-6003
http://support.installshield.com/kb...ticleid=Q108054
- missing data1.hdr file

-6004
http://community.installshield.com/...threadid=120413
http://community.installshield.com/...threadid=114684
- cannot verify signature of setup launcher
- make sure setup.dll is not corrupt,
- make sure setup.boot can be found and server supports more than 8.3 file handling

General information about the nature of COM

http://community.installshield.com/...09&pagenumber=1
MrBenson
2005-07-11, 04:39 PM
遇見問題了。弟近日欲升級 ConfigFree 版本至 5.00，於控制台 \ 新增移除程式進行移除，出現一錯誤訊息（如附圖）：
http://img170.imageshack.us/img170/8045/error3bq.png

訊息窗中文字和兄長上方提及的說明十分類似，弟也依據提示，進入 C:\Program Files\InstallShield Installation Information\{BDD83DC9-BEE9-4654-A5DA-CC46C250088D}\ 目錄中並清除全數檔案，不過，依然無法正常移除該程式（本來會出現的錯誤提示窗口沒有了，變成一次視窗的閃動）。

:confused: 有點難搞的程式...傷腦筋.....